Privacy Policy
Your Information. Protected. Always.
At Harmony Health and Psychiatry, your privacy and the confidentiality of your personal health information is our highest priority. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or use our services. By using our website or services, you agree to the terms of this policy.
Information We Collect
We collect information you provide directly when you use our website, contact us, or book an appointment. This may include:
- Personal identification information such as your full name, email address, phone number, and mailing address.
- Health-related information you share when scheduling an appointment or completing intake forms.
- Payment information such as credit card or HSA/FSA card details, processed securely through our payment provider.
- Communications you send us through our contact form, email, or telephone.
- Technical information such as your IP address, browser type, and pages visited, collected automatically through cookies.
How We Use Your Information
The information we collect is used to provide, improve, and personalize our services to you. Specifically, we use your information to:
- Schedule, confirm, and manage your appointments and treatment.
- Communicate with you about your care, appointments, and follow-ups.
- Process payments for services rendered.
- Comply with applicable legal and regulatory requirements.
HIPAA Compliance
Harmony Health and Psychiatry is committed to full compliance with the Health Insurance Portability and Accountability Act (HIPAA). As a covered healthcare entity, we maintain strict standards for the privacy and security of your Protected Health Information (PHI).
You have the right to receive a copy of our Notice of Privacy Practices, which provides a detailed explanation of how we use and disclose your PHI. Please contact our office to request a copy.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:
- With healthcare providers involved in your treatment, with your authorization.
- With third-party service providers who assist in operating our website or services, subject to confidentiality agreements.
- When required by law, court order, or government authority.
- To protect the rights, safety, or property of our patients, staff, or the public.
As a cash-pay practice, we do not submit claims to insurance companies. Your health information is therefore not shared with insurance payers, providing an additional layer of privacy.
Data Security
We take the security of your personal and health information seriously. We implement appropriate technical, administrative, and physical safeguards to protect your data against unauthorized access, disclosure, alteration, or destruction.
- All data transmitted through our website is encrypted using SSL/TLS technology.
- Access to patient information is restricted to authorized personnel only.
- Payment information is processed through PCI-compliant payment processors and is never stored on our servers.
- Our systems are regularly reviewed and updated to address emerging security threats.
While we take all reasonable precautions, no method of data transmission over the internet is 100 percent secure.
Cookies and Website Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand how visitors use our website. Cookies are small text files stored on your device.
- Essential cookies are required for the website to function properly.
- Analytics cookies help us understand visitor behavior and improve our website.
- You may disable cookies through your browser settings, though some features may not function correctly as a result.
We do not use cookies to collect or store your personal health information.
Children’s Privacy
Harmony Health and Psychiatry provides psychiatric services exclusively to adults aged 18 and older. Our website is not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately so we can remove it.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please reach out to us directly.
1072 N Miami Beach Blvd, North Miami Beach, FL 33162
Serving FL, VA, and WA
